The University Call Center is available seven days a week to answer financial aid, bursar, and registrar questions:
Telephone: (954) 262-3380 or 800-806-3680 Fax: (954) 262-3966 Email: firstname.lastname@example.org
Hours of operation (E.S.T.):
Monday-Friday: 7 a.m.-10 p.m. Saturday-Sunday: 8:30 a.m.-5 p.m.
You may also visit the One-Stop Shop in the Horvitz and Terry Administration Buildings on the main campus during the office hours below:
Monday-Thursday: 8:30 a.m.-7:00 p.m. Friday: 8:30 a.m.-6:00 p.m. Saturday: 9 a.m.-noon (Horvitz Administration Building only)
On holidays observed by NSU, Enrollment and Student Services will be closed.
If you are not attending classes on or near the main campus in the Fort Lauderdale-Davie area, you may visit any of NSU's regional campuses.
2018-2019 Terms and Conditions of Your Financial Aid Award
Please read the following information carefully and thoroughly before accepting your financial aid award. Accepting the financial aid award offered to you signifies that you have read and agree to comply with all the terms and conditions listed below.
To maintain eligibility for the financial aid in your Financial Aid Award Notice, you must:
In addition, you must abide by the terms and conditions of each financial aid program through which you have been awarded:
To receive a Florida Bright Futures award, you must enroll for at least 6 credits each semester/term by the end of the drop/add period for the first part of term for each semester. At that time, award amounts will be adjusted based on actual enrollment. Students who drop or withdraw from any classes for which Florida Bright Futures funds were received, must return these funds. Until these funds are returned, students are ineligible to receive any additional Florida state financial aid funds. According to state legislation, students have until the end of the academic year to return unearned funds. However, students should be aware that they will not be able to register for future classes with an outstanding balance.
In order to receive an NSU Scholarship, such as an NSU Dean's or NSU President's Scholarship, students must meet all scholarship requirements, including any required grade point average (GPA) and course-load requirements. Institutional scholarship recipients must also be enrolled full time by the end of the drop/add period for the first part of the term of each semester. Failure to adhere to scholarship requirements may result in cancellation of a scholarship award. Once an institutional scholarship has been cancelled, it cannot be reinstated. To identify additional scholarship resources, visit NSU's scholarship webpage.
Federal Loans Loans are a major source of funding for many students; however, it is important to keep in mind that every dollar you borrow must be repaid with interest. As a general rule, federal student loans usually offer students and parents more favorable conditions than private loans. Before accepting the loan award offered to you, be sure to calculate how much you will need to pay for your educational expenses. To learn about budgeting tips and minimizing your student loan debt by making interest payments while in school, visit the NSU Debt Squad webpages.
First-time federal loan borrowers only: Complete Entrance Counseling and a Direct Loan Master Promissory Note (MPN) at www.studentloans.gov. As a first-time borrower under the Federal Direct Loan (DL) Program, you are required to complete entrance counseling and, under the circumstances listed below, a Master Promissory Note.
Your financial aid award will be credited to your student account at the beginning of each semester/term, provided you have submitted all required information and meet all financial aid general eligibility criteria. Federal grants and state grants/scholarships are disbursed after the end of the drop/add period for your program.
In accordance with NSU's Student Enrollment Agreement (SEA) and payment policy, by registering for classes, students agree to pay in full all sums assessed by NSU. Institutional charges are due at the time of registration. These charges include tuition and fees, as well as housing, meal plan, and health insurance charges, if applicable. Many NSU students are required to maintain health insurance. The cost for the NSU Student Medical Insurance Plan may have been added to your Financial Aid Award Notice if you are required to maintain coverage. If you are insured under another insurance plan, you must complete an online waiver to avoid being enrolled in and charged for NSU’s plan. Please visit the Student Medical Center online for more information on student health insurance, including access to the online waiver form and the deadline for submitting it.
In order to ensure that you have met all financial obligations, you are encouraged to monitor your student account closely at the beginning of each semester/term.
NSU eBill: NSU sends student account notifications electronically in the middle of each month through NSU eBill. If you wish for others, such as a parent or spouse, to have access to your student account information and to receive your monthly NSU eBill notification as well, you may add them as authorized users in NSU eBill. NSU eBill allows you to view all account activity, make payments, set up automated payments, and more and is accessible from the NSU Bursar’s webpage.
Holds: If an outstanding balance remains on your student account, the Bursar’s Office will place a hold along with a $100 late fee on your account on the 30th day of the semester/term. Until the balance is paid in full, this hold will prevent you from obtaining grades and transcripts, registering for classes, and taking advantage of other university services, including, but not limited to, access to the Don Taft University Center RecPlex. You may view more information on holds.
Anticipating a Refund
If the total amount of your award for the semester/term exceeds your tuition and institutional charges for the semester/term, you may receive a check or direct deposit for the excess funds from the Office of the University Bursar. To receive excess funds as a direct deposit to your checking account, please download the Direct Deposit Authorization and submit the completed form to the Office of the University Bursar as directed on the form. Your refund will generally be issued within 10 business days. However, because of bank holidays (Independence Day, Christmas Day, and New Year's Day) and year-end closings on June 30 (fiscal year-end closing) and December 31 (calendar year-end closing), refunds will not be processed before the first week of July for the summer semester/term and the first week of January for the winter semester/term. Students should make arrangements to pay for living expenses and any other applicable expenses before excess funds are issued.
Bookstore Advance Purchase Program (BAPP): If you have approved financial aid funds in excess of the charges on your student account you may use these funds (up to a maximum of $750) to purchase books and supplies from the NSU Bookstore prior to your scheduled disbursement date. For more information, visit www.nova.edu/bapp.
Shortage of Funds
Financial aid is intended to assist you in financing your education by supplementing your own resources. Many students and families use a combination of personal savings, scholarships, Florida Prepaid funds, part-time employment, PLUS Loans, and NSU payment plans to fund their education. Two of these options include:
The Office of Student Financial Assistance is eager to assist you in finding a solution that is right for you.
Withdrawing from the University
If your financial aid file is selected for verification, you must submit all required verification documents requested by Enrollment and Student Services (ESS). Funds will not be disbursed until the verification process has been completed. Any discrepancy in the information you provide may cause your award amount(s) to change. You must submit all required documents no later than four weeks prior to the end of the enrollment period for the semester/term in which you are requesting aid. Failure to complete verification by this deadline may result in your ineligibility for aid or cancellation of aid previously offered. Visit our verification page for more information and tips for a successful verification process.
Significant Change in Income/Expenses (Professional Judgment) The Office of Student Financial Assistance (OSFA) may use Professional Judgment (PJ) to take into account a student's special circumstances to make adjustments to his or her (or his or her parent's) Expected Family Contribution (EFC) for educational expenses, standard budget, and/or financial aid dependency status to increase a student's eligibility for certain types of aid. For more information on PJ, including instructions on how to submit a request, students should review the Professional Judgment Information Statement.
Repeating Courses Before repeating a course, be sure to consult your academic advisor AND to understand all financial aid implications. Repeated courses affect Satisfactory Academic Progress (SAP) calculations as they are counted as attempted credits. In addition, students may receive federal financial aid for a repeated course only once, if the course was previously passed (credit has been received). For more information, view the Repeat Course Policy for Financial Aid.
The information in these Terms and Conditions is subject to change. Generally, these Terms and Conditions are reviewed for updates each academic year, however, due to changes in federal, state, and institutional regulations and policies, changes may occur more frequently. Minor updates to the Terms and Conditions will be promptly posted to this site. Should major changes occur, students will also be notified via NSU email.