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Institutional Effectiveness and Quality
Enhancement
The Principles of Accreditation, implemented effective January
1 2004, by the Commission on Colleges of the Southern Association of Colleges
and Schools, through which Nova Southeastern University has been regionally
accredited since 1971, underscore the importance of educational quality
and the effectiveness of an institution in fulfilling its mission:
The concept of quality enhancement is at the heart of the Commission’s
philosophy of accreditation; this presumes each member institution
is engaged in an ongoing program of improvement and can demonstrate
how well it fulfills its stated mission. Although evaluation
of an institution’s
educational quality and its effectiveness in achieving its
mission is a difficult task requiring careful analysis and professional
judgement, an institution is expected to document quality and
effectiveness in all its major aspects (Principles of Accreditation,
p.4).
Nova Southeastern University initiated a formal, systematic Institutional
Effectiveness process in the early 1980s with a focus at the academic
unit level that addressed multiple aspects of operations, administration,
and academic programs. The process subsequently was expanded to encompass
assessments of institutional effectiveness at multiple levels throughout
the university. In 1993, the university initiated periodic reviews of
Critical Success Factors identified in the Strategic Plan. These
reviews culminated in production of editions of the document entitled, Annual
Review of the Status of Attainment of Critical Success Factors from the
Strategic Plan, that were published in 1993, 1994, and 1995. This
assessment eventually was replaced, beginning in 1999, by periodic assessments
of Strategy Implementation Projects (SIPs) identified in the Strategic
Plan 1999-2004, as well as by an assessment of demonstrators of achievement
of broad goals delineated in the plan that was undertaken beginning in
2001. In 1995, the institutional effectiveness process was expanded to
include administrative service and support units.
The Status Report on Institutional Effectiveness documents
produced throughout most of the 1990s, reflected a focus at the level
of the academic unit. Beginning in 1999, the approach to assessment of
academic institutional components was modified considerably. That year,
the focus shifted from the broad academic unit level to the academic program
level, as reflected in the status report for 1999. In 2000, the university
initiated a review process focusing on the outcomes of student learning
at the level of the academic major. All of the status reports produced
over the last decade, regardless of level of focus, follow a structured
organization that encompasses an outlining of goals, identification of
outcome measures used in assessing goal achievement, results of that application,
and a discussion of the use of results in subsequent decision-making.
This latter aspect of the review ensures a continuous planning-evaluation-planning
feedback loop.
The Institutional Effectiveness assessment process assumed a three-tiered
form with the establishment in 2001 of a review at the institution-wide
level to complement those conducted at the academic unit and administrative
unit levels. The institution-wide review addressed the nature and extent
of achievement of institutional goals set forth in the Strategic Plan
1999-2004 by identifying multiple demonstrators of goal achievement.
Effective with the 2003-2004 cycle, the review of academic programs has
been expanded to encompass two components: Academic Program Review and
the Assessment of Student Learning Outcomes at the Level of the Major,
the latter representing the process that was initiated in 2000, as indicated
above. Academic Program Review is a new effort designed to incorporate
the assessment of learning outcomes as one of a variety of program assessments,
including evaluation by external consultants.
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